{"id":11944,"date":"2024-04-05T06:24:34","date_gmt":"2024-04-04T22:24:34","guid":{"rendered":"https:\/\/www.servergigabit.com\/syarat-perkhidmatan\/"},"modified":"2025-08-12T12:34:13","modified_gmt":"2025-08-12T04:34:13","slug":"syarat-perkhidmatan","status":"publish","type":"page","link":"https:\/\/www.servergigabit.com\/ms\/syarat-perkhidmatan\/","title":{"rendered":"Syarat Perkhidmatan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11944\" class=\"elementor elementor-11944 elementor-3884\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5708f9f e-flex e-con-boxed e-con e-parent\" data-id=\"5708f9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47909589 elementor-widget elementor-widget-spacer\" data-id=\"47909589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54531a94 elementor-widget elementor-widget-heading\" data-id=\"54531a94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Syarat Perkhidmatan Servergigabit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-177e0c4a elementor-widget elementor-widget-spacer\" data-id=\"177e0c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-117d8bd6 e-flex e-con-boxed e-con e-parent\" data-id=\"117d8bd6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-212a3bbc elementor-widget elementor-widget-heading\" data-id=\"212a3bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pautan Pantas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-16fa8f74 e-flex e-con-boxed e-con e-parent\" data-id=\"16fa8f74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7cb13da5 e-con-full e-flex e-con e-child\" data-id=\"7cb13da5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f22b2fb elementor-widget elementor-widget-text-editor\" data-id=\"3f22b2fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.servergigabit.com\/ms\/dasar-guna-boleh-terima\/\">Dasar Guna Boleh Terima<\/a><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-56cb3aba e-con-full e-flex e-con e-child\" data-id=\"56cb3aba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e7b5604 elementor-widget elementor-widget-text-editor\" data-id=\"4e7b5604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.servergigabit.com\/ms\/dasar-privasi\/\">Dasar Privasi<\/a><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1c443894 e-con-full e-flex e-con e-child\" data-id=\"1c443894\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c2f36b4 elementor-widget elementor-widget-text-editor\" data-id=\"2c2f36b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.servergigabit.com\/ms\/dasar-anti-spam\/\">Dasar Anti-Spam<\/a><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-10cc103 e-flex e-con-boxed e-con e-parent\" data-id=\"10cc103\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-506512f3 elementor-widget elementor-widget-heading\" data-id=\"506512f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Dasar Guna Boleh Terima<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb3d14 elementor-widget elementor-widget-text-editor\" data-id=\"6fb3d14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Di Servergigabit, kami meletakkan pelanggan dan keselamatan mereka sebagai titik fokus kami dalam setiap perkhidmatan dan strategi. Kami telah menyediakan Polisi Penggunaan Boleh Diterima yang direka khusus untuk meningkatkan perlindungan pelanggan kami. Servergigabit melindungi penggunanya daripada sebarang tingkah laku yang menyalahi undang-undang, berniat jahat, merosakkan dan tidak wajar. Semua pengguna Servergigabit tertakluk kepada Dasar Penggunaan untuk mengelakkan sebarang risiko pelanggaran data atau kecurian. Dasar Penggunaan melarang penggunanya daripada terlibat dalam sebarang aktiviti yang menyalahi undang-undang iaitu menghantar spam dan menggodam antara aktiviti lain. <a style=\"background-color: #ffffff; text-decoration-line: none; text-align: start;\" href=\"https:\/\/www.servergigabit.com\/acceptable-use-policy\/\">Baca lagi<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7947cc1 elementor-widget elementor-widget-heading\" data-id=\"7947cc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Dasar Privasi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02c41a9 elementor-widget elementor-widget-text-editor\" data-id=\"02c41a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dasar Privasi Servergigabit hanya terpakai kepada rawatan maklumat yang mungkin dikumpulkan oleh Servergigabit daripada pengguna produk dan perkhidmatannya termasuk pelawat laman Servergigabit. <a style=\"background-color: #ffffff; text-decoration-line: none; text-align: start;\" href=\"https:\/\/www.servergigabit.com\/privacy-policy\/\">Baca lagi<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b57fb elementor-widget elementor-widget-heading\" data-id=\"61b57fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Dasar Anti-Spam<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2031a0b elementor-widget elementor-widget-text-editor\" data-id=\"2031a0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In our ongoing commitment to provide efficiency in our services, Servergigabit has introduced a new, more vigilant anti-spam policy. Selain itu, kami telah melaksanakan dasar berikut sebagai sebahagian daripada komitmen dan dedikasi kami dalam mengurangkan dasar berkaitan spam. <a style=\"background-color: #ffffff; text-decoration-line: none; text-align: start;\" href=\"https:\/\/www.servergigabit.com\/anti-spam-policy\/\">Baca lagi<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-122b322 elementor-widget elementor-widget-heading\" data-id=\"122b322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Polisi Bayaran Balik<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceda620 elementor-widget elementor-widget-text-editor\" data-id=\"ceda620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Semua pelanggan baru yang mendaftar di Servergigabit layak mendapat <strong>jaminan wang dikembalikan dalam tempoh 7 hari<\/strong>, bermula dari tarikh perkhidmatan pertama mereka diaktifkan. Permohonan bayaran balik yang dihantar <strong>selepas tempoh 7 hari ini tidak akan diproses<\/strong>.<\/p><p><b>Bayaran balik AKAN DIBERIKAN jika:<\/b><b><\/b><\/p><ul><li><strong>VPS:<\/strong> Server tidak diaktifkan dalam masa <strong>24 jam<\/strong> selepas pembayaran.<\/li><li><strong>Residential VPS:<\/strong> Server tidak diaktifkan dalam masa <strong>48 jam<\/strong> selepas pembayaran.<\/li><li><strong>Dedicated Server:<\/strong> Server tidak diaktifkan dalam masa <strong>7 hari bekerja<\/strong> selepas pembayaran.<\/li><li>Perkhidmatan mengalami gangguan akibat masalah rangkaian atau bekalan elektrik selama <strong>lebih dari 24 jam<\/strong>.<\/li><li>Mesin Maya (VPS) tidak boleh digunakan atau tidak aktif dalam tempoh pengaktifan yang dinyatakan di atas.<\/li><\/ul><p><b>Bayaran balik TIDAK AKAN DIBERIKAN jika:<\/b><b><\/b><\/p><ul><li>Status perkhidmatan <strong>bukan \u201cAktif\u201d<\/strong> (contoh: digantung, ditamatkan).<\/li><li>Server telah digunakan melebihi <strong>10% kuota jalur lebar bulanan<\/strong>.<\/li><li>Terdapat <strong>laporan penyalahgunaan<\/strong> atau alamat IP disenaraikan dalam pangkalan data penyalahgunaan awam.<\/li><li>Alamat IP disenarai hitam atau disekat oleh pihak berkuasa tempatan atau pihak ketiga.<\/li><li>Pesanan dibuat menggunakan <strong>kod kupon atau diskaun promosi<\/strong>.<\/li><li>VPS <strong>dibatalkan sendiri melalui panel pelanggan<\/strong> tanpa permohonan bayaran balik.<\/li><\/ul><p><b>Barangan dan Syarat Tidak Boleh Dikembalikan:<\/b><b><\/b><\/p><ul><li><strong>Residential VPS:<\/strong> Jika VPS berjaya diaktifkan dan dalam keadaan aktif, bayaran balik tidak akan diberikan kerana sifat tidak menentu IP residential.<br \/><strong>Pengecualian:<\/strong> Jika pengaktifan Residential VPS melebihi 48 jam tanpa berjaya dan pelanggan memohon bayaran balik dalam tempoh awal, bayaran balik boleh diberikan.<\/li><li>Pembayaran menggunakan Bitcoin atau mata wang kripto lain tidak boleh dikembalikan.<\/li><li>Bayaran pemasangan, lesen perisian dan perkhidmatan tambahan tidak boleh dikembalikan.<\/li><\/ul><p><b>Cara Memohon Bayaran Balik:<\/b><b><\/b><\/p><ul><li>Semua permohonan bayaran balik mesti dihantar dengan membuat <strong>tiket<\/strong> atau emel ke <strong>billing@servergigabit.com<\/strong> dengan alasan yang jelas.<\/li><li>Bayaran balik akan diproses dalam masa <strong>7\u201314 hari bekerja<\/strong> selepas kelulusan.<\/li><li>Bayaran balik akan dikembalikan melalui kaedah pembayaran asal (PayPal atau Kad Kredit sahaja).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45b935e elementor-widget elementor-widget-spacer\" data-id=\"45b935e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Syarat Perkhidmatan Servergigabit Pautan Pantas Dasar Guna Boleh Terima Dasar Privasi Dasar Anti-Spam Dasar Guna Boleh Terima Di Servergigabit, kami [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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