{"id":977,"date":"2020-06-04T18:03:13","date_gmt":"2020-06-04T10:03:13","guid":{"rendered":"https:\/\/www.wesbytes.com\/guide\/?post_type=kb&p=977"},"modified":"2026-01-12T12:25:11","modified_gmt":"2026-01-12T04:25:11","slug":"email-account-disk-usage-incorrect","status":"publish","type":"kb","link":"https:\/\/www.servergigabit.com\/guide\/kb\/email-account-disk-usage-incorrect","title":{"rendered":"Email Account Disk Usage Incorrect"},"content":{"rendered":"

Email Account Disk Usage Incorrect<\/h3>\n

When a mailbox get corrupt when changes the quota, here is the steps to fix it.<\/p>\n

Solutions:<\/p>\n

For cPanel 11
\n1) Login to your cPanel<\/a>.<\/p>\n

2) Select File Manager.<\/p>\n

\"Email<\/p>\n

3) Select \u2018Home Directory\u2019 from File Manager Directory Selection popup.<\/p>\n

<\/p>\n

4) Double click mail line from Size column.<\/p>\n

<\/p>\n

5) Double click domain name (ie. domain.com) from Size Column.<\/p>\n

<\/p>\n

6) Double click your email username (ie.\u00a0user@domain.com).<\/p>\n

<\/p>\n

7) Select \u2018maildirsize\u2019 checkbox.<\/p>\n

<\/p>\n

8) Select Delete button from the top menu.<\/p>\n

<\/p>\n

Once you delete it, cPanel will reform for the email account automatically and it should correct the email quota size.<\/p>\n

\n","protected":false},"excerpt":{"rendered":"

Email Account Disk Usage Incorrect When a mailbox get corrupt when changes the quota, here is the steps to fix it. Solutions: For cPanel 11 1) Login to your cPanel. 2) Select File Manager. 3) Select \u2018Home Directory\u2019 from File Manager Directory Selection popup. 4) Double click mail line from Size column. 5) Double click domain name (ie. domain.com) from…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[34],"kbtag":[1568],"class_list":["post-977","kb","type-kb","status-publish","hentry","kbtopic-cpanel","kbtag-disk-usage"],"_links":{"self":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/comments?post=977"}],"version-history":[{"count":5,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/977\/revisions"}],"predecessor-version":[{"id":5934,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/977\/revisions\/5934"}],"wp:attachment":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/media?parent=977"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=977"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtag?post=977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}