{"id":70,"date":"2020-06-01T11:08:48","date_gmt":"2020-06-01T03:08:48","guid":{"rendered":"https:\/\/www.wesbytes.com\/guide\/?post_type=kb&#038;p=70"},"modified":"2026-01-12T10:56:52","modified_gmt":"2026-01-12T02:56:52","slug":"how-to-create-content-filtering-rules-in-smartermail-v16to-filter-email-from-certain-email-address","status":"publish","type":"kb","link":"https:\/\/www.servergigabit.com\/guide\/kb\/how-to-create-content-filtering-rules-in-smartermail-v16to-filter-email-from-certain-email-address","title":{"rendered":"How to create Content Filtering Rules in Smartermail v16(to filter email from certain email address)"},"content":{"rendered":"<h4 id=\"article-body\" class=\"article-body\">How to create Content Filtering Rules in Smartermail v16(to filter email from certain email address)<\/h4>\n<article class=\"article-body\">In order to create the rules which can be applied for all the email accounts under the same domain, you may need to create the rules using administrator account.<\/article>\n<article><\/article>\n<article class=\"article-body\">1. Select Domain Setting as below attachment:<\/article>\n<article><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14017251651\/original\/8gk2g5i6fHus2TAuIf6576FMDT9EG4QE3g.PNG?1498203864\" alt=\"create Content Filtering Rules in Smartermail v16\" width=\"1224\" height=\"595\" \/><\/article>\n<article>2. Select content filtering on left and select New<\/article>\n<article><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14017251706\/original\/kt_-0ciqqOlXX58I08pLKUBLg95V8jFKXw.PNG?1498203904\" \/><\/article>\n<article><\/article>\n<article>3. The below will be a\u00a0<strong>sample\u00a0<\/strong>of a content filtering.Filtering name: Filter By EmailConditions: From specific email matches xxx@xxx.comAction: Move to Junk E-mailClick Save<\/article>\n<article><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14017251743\/original\/cvLA3D2i6P_cgh9TvnO6nLZfIfixGlngRg.PNG?1498203942\" \/><\/article>\n<p><strong>Note 1<\/strong>: User may always play around with the condition and action to achieve the best filtering for user domain.<\/p>\n<p><strong>Note 2<\/strong>: User are advise to move the email to\u00a0<strong>Junk <a href=\"https:\/\/www.cloudflare.com\/learning\/email-security\/what-is-email\/\" rel=\"nofollow noopener\" target=\"_blank\">E-mail<\/a><\/strong>\u00a0before select Discard Messages and monitor for few weeks to check if there is any legitimate being filtered by the filtering rules.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to create Content Filtering Rules in Smartermail v16(to filter email from certain email address) In order to create the rules which can be applied for all the email accounts under the same domain, you may need to create the rules using administrator account. 1. Select Domain Setting as below attachment: 2. Select content filtering on left and select New&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[5],"kbtag":[1694],"class_list":["post-70","kb","type-kb","status-publish","hentry","kbtopic-smartermail-v16-windows","kbtag-smartermail-v16"],"_links":{"self":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":4,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/70\/revisions"}],"predecessor-version":[{"id":5813,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/70\/revisions\/5813"}],"wp:attachment":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/media?parent=70"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=70"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtag?post=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}