{"id":53,"date":"2020-05-31T14:22:12","date_gmt":"2020-05-31T06:22:12","guid":{"rendered":"https:\/\/www.wesbytes.com\/guide\/?post_type=kb&#038;p=19"},"modified":"2026-01-09T11:28:29","modified_gmt":"2026-01-09T03:28:29","slug":"how-to-create-content-filtering-rules-in-smartermail","status":"publish","type":"kb","link":"https:\/\/www.servergigabit.com\/guide\/kb\/how-to-create-content-filtering-rules-in-smartermail","title":{"rendered":"How to create Content Filtering Rules in Smartermail (to filter email from certain email address)"},"content":{"rendered":"<h3>How to create Content Filtering Rules in Smartermail (to filter email from certain email address)<\/h3>\n<p>This article will show you the steps on how to create content filtering rules to delete the email in <a href=\"https:\/\/s13610.securessl.net\/Login.aspx\" rel=\"nofollow noopener\" target=\"_blank\">Smartermail<\/a> which is sent from specific email address.<\/p>\n<p>In order to create the rules which can be applied for all the email accounts under the same domain, you may need to create the rules using administrator account. Please submit a ticket request to <a href=\"https:\/\/www.servergigabit.com\/guide\/\">https:\/\/www.servergigabit.com\/guide\/<\/a> help for granting domain administrator account.<\/p>\n<p>Firstly, please login to mail.yourdomain.com using administrator account<\/p>\n<p>1) Click on Settings &gt; Domain Setting &gt; Filtering &gt; Content Filtering. Click on New button to create new Content Filtering rule<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14004317660\/original\/blob1471232552796.jpeg?1471232554\" alt=\"How to create Content Filtering Rules in Smartermail\" width=\"713\" height=\"540\" \/><\/p>\n<p>2) Tick on \u201cFrom specific address\u201d and click Next<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14004317676\/original\/blob1471232571802.jpeg?1471232568\" \/><\/p>\n<p>3) After that, Insert the sender email address and click Next.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14004317680\/original\/blob1471232595907.jpeg?1471232592\" \/><\/p>\n<p>4) Insert the Filtering rule name and select the action for this filtering rule. In this case, the email sent from the specific email address will be bounced back and deleted. You may also select other action for the filtered email. Click Save.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14004317684\/original\/blob1471232612512.jpeg?1471232608\" \/><\/p>\n<p>5) The new filtering rule has been created.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/14004317685\/original\/blob1471232615698.jpeg?1471232611\" \/><\/p>\n<p>Lastly, you done the steps on how to create content filtering rules to delete the email in Smartermail.<\/p>\n<p>Please refer to the following articles : <a href=\"https:\/\/www.servergigabit.com\/guide\/kb\/adding-trusted-sender-email-or-domain-in-smartermail\/\">Adding Trusted Sender (Email or Domain) in Smartermail<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to create Content Filtering Rules in Smartermail (to filter email from certain email address) This article will show you the steps on how to create content filtering rules to delete the email in Smartermail which is sent from specific email address. In order to create the rules which can be applied for all the email accounts under the same&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[4],"kbtag":[1706,1702],"class_list":["post-53","kb","type-kb","status-publish","hentry","kbtopic-smartermail-v15-windows","kbtag-content-filtering-rules","kbtag-smartermail"],"_links":{"self":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":6,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/53\/revisions"}],"predecessor-version":[{"id":5542,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/53\/revisions\/5542"}],"wp:attachment":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/media?parent=53"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=53"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtag?post=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}