{"id":235,"date":"2020-06-01T21:42:12","date_gmt":"2020-06-01T13:42:12","guid":{"rendered":"https:\/\/www.wesbytes.com\/guide\/?post_type=kb&#038;p=235"},"modified":"2026-01-08T17:08:19","modified_gmt":"2026-01-08T09:08:19","slug":"email-stuck-in-outlook-outbox","status":"publish","type":"kb","link":"https:\/\/www.servergigabit.com\/guide\/kb\/email-stuck-in-outlook-outbox","title":{"rendered":"Email stuck in Outlook Outbox"},"content":{"rendered":"<h4>Email stuck in Outlook Outbox<\/h4>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/learn-attachment.microsoft.com\/api\/attachments\/97f56259-2a49-4167-a64c-637b743c06c4?platform=QnA\" alt=\"Email stuck in Outlook Outbox\" width=\"2402\" height=\"1398\" \/><\/p>\n<p>1. Try to Re-send the message:<\/p>\n<p>i.) Click on Send All on the Send\/Receive tab in <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/outlook\/email-and-calendar-software-microsoft-outlook?deeplink=%2Fmail%2F0%2F&amp;sdf=0\" rel=\"nofollow noopener\" target=\"_blank\">Outlook.<\/a><\/p>\n<p>ii.) Check your Outbox to see if the message is gone.<\/p>\n<p>2. The message size too large.<\/p>\n<p>A message can get stuck if it includes an attachment that\u2019s too large for some email servers to handle. For example, your workplace might limit the size of email messages you can send or receive. That slide deck with lots of pretty pie charts might be the culprit.<\/p>\n<p>If re-sending the message didn\u2019t work, try reducing the size of the attachments and send it again.<\/p>\n<p>i.) To do that, you might first try to either delete or open the message in the Outbox. But that might not work. You can\u2019t open or delete a message if it\u2019s doing that. Instead, you\u2019ll probably see this message:<\/p>\n<p>ii.) To stop Outlook\u2019s wheels from turning, you can go offline. On the Send\/Receive tab, click Work Offline.<\/p>\n<p>iii.) Now you can open the message, remove the attachment, reduce its size, and re-send it. Or you can delete the message and start from scratch-if of course you have a copy of the attachment.<\/p>\n<p>3.) Email<a href=\"https:\/\/www.servergigabit.com\/\"> server<\/a> is offline:<\/p>\n<p>Sometimes Outlook can\u2019t send your messages because your email server is offline\u2013whether an email server at work or online.<\/p>\n<p>i.) Please check your server is offline. If yes you may see \u201cDisconnected\u201d in the Status bar.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email stuck in Outlook Outbox 1. Try to Re-send the message: i.) Click on Send All on the Send\/Receive tab in Outlook. ii.) Check your Outbox to see if the message is gone. 2. The message size too large. A message can get stuck if it includes an attachment that\u2019s too large for some email servers to handle. For example,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[10],"kbtag":[1221,1686],"class_list":["post-235","kb","type-kb","status-publish","hentry","kbtopic-android","kbtag-email","kbtag-outlook"],"_links":{"self":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/comments?post=235"}],"version-history":[{"count":3,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/235\/revisions"}],"predecessor-version":[{"id":5464,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/235\/revisions\/5464"}],"wp:attachment":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/media?parent=235"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=235"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtag?post=235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}