{"id":1872,"date":"2020-06-08T10:43:08","date_gmt":"2020-06-08T02:43:08","guid":{"rendered":"https:\/\/www.wesbytes.com\/guide\/?post_type=kb&p=1872"},"modified":"2026-01-02T15:40:23","modified_gmt":"2026-01-02T07:40:23","slug":"registering-backup-client-agent-manually","status":"publish","type":"kb","link":"https:\/\/www.servergigabit.com\/guide\/kb\/registering-backup-client-agent-manually","title":{"rendered":"Registering Backup Client (Agent) Manually"},"content":{"rendered":"

\"Registering<\/h3>\n

Registering Backup Client (Agent) Manually To The Backup Console<\/h3>\n

When you download a Backup Client<\/a> successfully. However the registration is fail and the computer does not appear in the Backup Management Console.<\/p>\n

Or re-register a client computer to a separate Backup Account.<\/p>\n

Use that form to register a Backup new client manually.<\/p>\n

Using quotation marks, if you have special characters or spaces in your password.<\/p>\n

\n

Windows OS<\/a><\/h3>\n<\/div>\n

Agent 12.5.4670 and below<\/strong><\/p>\n

    \n
  1. Prompt open command and navigate to C:\\Program Files\\BackupClient\\BackupAndRecovery<\/li>\n
  2. Issue this command to register the client machine: https:\/\/billing.servergigabit.com<\/li>\n<\/ol>\n

    \u00a0 Agent 12.5.9940 and above<\/strong><\/p>\n

      \n
    1. Prompt open command and navigate to C:\\Program Files\\BackupClient<\/li>\n
    2. Issue this command to register the client machine: https:\/\/billing.servergigabit.com<\/li>\n<\/ol>\n
      \n

      Linux OS<\/a><\/h3>\n<\/div>\n

      Agent 12.5.4670 and below<\/strong><\/p>\n

        \n
      1. Terminal activates as the root user<\/li>\n
      2. To\u00a0<\/span>register\u00a0<\/span>the\u00a0<\/span>agent,\u00a0<\/span>type\u00a0<\/span>the\u00a0<\/span>following\u00a0<\/span>instruction<\/span>: https:\/\/billing.servergigabit.com<\/li>\n<\/ol>\n

        \u00a0Agent 12.5.9940 and above<\/strong><\/p>\n

          \n
        1. Terminal activates as the root user<\/li>\n
        2. To\u00a0<\/span>register\u00a0<\/span>the\u00a0<\/span>agent,\u00a0<\/span>type\u00a0<\/span>the\u00a0<\/span>following\u00a0<\/span>instruction: https:\/\/billing.servergigabit.com<\/span><\/li>\n<\/ol>\n

          Agent 12.5.4670 and below<\/strong><\/p>\n

            \n
          1. Activate the terminal.<\/li>\n
          2. Perform: https:\/\/billing.servergigabit.com<\/li>\n<\/ol>\n
              \n
            1. Activate the terminal.<\/li>\n
            2. Perform: https:\/\/billing.servergigabit.com<\/li>\n<\/ol>\n

              IMPORTANT<\/strong>: The above method is NOT<\/strong> supported\u00a0for registration of Agent for VMware (Windows)<\/p>\n","protected":false},"excerpt":{"rendered":"

              Registering Backup Client (Agent) Manually To The Backup Console When you download a Backup Client successfully. However the registration is fail and the computer does not appear in the Backup Management Console. Or re-register a client computer to a separate Backup Account. Use that form to register a Backup new client manually. Using quotation marks, if you have special characters…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[49],"kbtag":[1363],"class_list":["post-1872","kb","type-kb","status-publish","hentry","kbtopic-acronis-backup-cloud","kbtag-registering-backup-client"],"_links":{"self":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/1872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/comments?post=1872"}],"version-history":[{"count":3,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/1872\/revisions"}],"predecessor-version":[{"id":4661,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/1872\/revisions\/4661"}],"wp:attachment":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/media?parent=1872"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=1872"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtag?post=1872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}