![\"Smartermail](\"https:\/\/help.smartertools.com\/images\/smartermail\/smartermail\/activation\/licensing.png\")
<\/h3>\n<\/h3>\nQ : Why will my smartermail<\/a> mail prompt the almost expire notification while the\u00a0smartermail license due date from billing is still beyond the due date of notification received ?<\/p>\n A : It is because we are subscribed the\u00a0smartermail lease\u00a0license from the vendor which are renew in monthly basis.<\/p>\n <\/p>\n Q : How smartermail license worked? <\/p>\n Q : Why are we pay\u00a0the subscription fee in annually basis but receive such notification ?<\/p>\n A :\u00a0As we mentioned that the licensed we purchased from vendor is renew in monthly basis although client are paid in annually basis.<\/p>\n <\/p>\n Q : Will it affect my smartermail and mail services ?<\/p>\n A : No,\u00a0as the license will auto renew before the expiration due date<\/p>\n <\/p>\n Q :\u00a0What to do while receive the email or notification of license expiration?<\/p>\n A : May carry out the step below as try to reactivate your license by yourself. Usually it is common license conflict error, do advice to contact our technical support \u00a0(https:\/\/www.servergigabit.com\/guide<\/a>\/\u00a0<\/a>)\u00a0to check further.<\/p>\n <\/p>\n <\/p>\n<\/div>\n Smartermail License expired Q : Why will my smartermail mail prompt the almost expire notification while the\u00a0smartermail license due date from billing is still beyond the due date of notification received ? A : It is because we are subscribed the\u00a0smartermail lease\u00a0license from the vendor which are renew in monthly basis. Q : How smartermail license worked? A :…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[6],"kbtag":[1702],"class_list":["post-113","kb","type-kb","status-publish","hentry","kbtopic-smartermail","kbtag-smartermail"],"_links":{"self":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/comments?post=113"}],"version-history":[{"count":3,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/113\/revisions"}],"predecessor-version":[{"id":5510,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kb\/113\/revisions\/5510"}],"wp:attachment":[{"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/media?parent=113"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtopic?post=113"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.servergigabit.com\/guide\/wp-json\/wp\/v2\/kbtag?post=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nA : Smartermail license\u2019s server\u00a0validate the smartermail\u00a0license\u00a0of each subscriber by IP and server hostname. Any not tally result will causing the licensing issue as well.<\/p>\n\nApplies to SmarterMail 7.x-14.<\/h4>\n
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