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Sub domain

A sub-do-main is a second website with its own unique content, but there is no new domain name.

• Let’s say your Sub domain is com.
• You install an E-Commerce and put in a directory calledcom/commerce/.
• You can turn the directory commerce into a sub-domain by
  adding it as a sub-domain from your Control Panel.
• Now you can access your E-Commerce as either com/commerce OR commerce.domain.com

Parked Domain

A parked domain is NOT a unique website, but it is a masked forward to the primary domain name of your cPanel account.

• You have several domains com,domain.org, domain.biz, and domain.net.
• com is the domain of your website and you
  want to add domain.org, domain.biz, and domain.net.
• You want them both to go to the same place. In other words, when
  someone types either com,domain.org,domain.biz or domain.net they will go to the same page(s) on your
  website.
• In order to have additional parked domains you need to purchase the
  additional domain(s).
• Domain parking is the registration of an Internet domain name without that domain being associated with any services such as e-mail or a website.
• This may have been done with a view to reserving the domain name for future development, and to protect against the possibility of cybersquatting.

Add-On Domains (Only for Linux Hosting Plan) 

An addon domain is a second website, with its own unique content. This type of domain does require you to register the new domain name before you can host it

• You have two domain com and addondomain.com.
• You want the two domain to be totally separate/independent
• In order to have additional add-on domain, you need to purchase the
  additional domain(s).

Learn more on whats the difference between the domain name and web hosting explained

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FTP Instruction

File Transfer Protocol (FTP) is a set of rules used by networked computers to speak to each other.  Besides,  FTP is the language used by computers on the TCP / IP network (such as the Internet) to transfer files to and from each other.

You’ve probably already experienced FTP on the net. Have you ever downloaded a modern nightly build of Firefox or downloaded MP3s from a kid’s personal server in Sweden? So you just used FTP without even knowing it. Today’s web browsers allow you to download files from the browser window via FTP. It’s very convenient, and it’s perfect when you need to access a file or two, but the browser-download approach doesn’t offer a lot of flexibility. You can’t upload, force a transfer mode, or ask the server any questions you might have. And don’t even get me started on the issue of security. But if you’re doing any kind of web development, you need all that kind of web creation.

ftp://(Server IP)

First, view your site web hosting by using IP, please enter ftp://(Server IP)/~(Username)/ at your browser.

Nevertheless, when your domain name is transferred and running in your browser, the Web Hosting Guide will allow you to use your host name.

ftp://ftp.(Domain)

User name and password are the same as the CPanel.

IMPORTANT: Make sure you upload your files to the PUBLIC_HTML or www directory on the server otherwise they will not be visible on the internet. Save your homepage as an “index” file, e.g. index.htm, index.html, etc. Learn how to edit host file.

Lastly, We suggest you to download File Zilla from Download FileZilla client if you do not already have an ftp client. Learn more how to use FTP

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In the Domain Name Server (DNS) hierarchy, a sub-domain is a domain that is part of a broader domain name. A DNS hierarchy consists of the highest root-level domain, the first-level domain below followed by second-level domains and subdomains at last.

Valid sub-domains as defined in RFC 1034 that contain any letter or number as well as-‘ ‘(hyphen). Sub-domain must start with an alphabet character. Sub-domains are case-insensitive, and ‘ABC.com’ is the same as ‘abc.COM’ when the upper and lower case characters are real.

Length of sub domain
The length of a  sub-domain label is limited to 63 characters, although there is an arbitrary number of subdomain labels in the domain name.

Structure
“Dots” seperated the Sub-Domains and read in descending detail from left to right. It contains all of the previous subdomains and all of the following subdomains. Both subdomains are composed of a second-level domain, which in effect includes the top-level domain.

For this case, the top-level domain is ‘tld’ and the second-level domain is ‘domain.’The sub-domain enclosed in the tree structure within the ‘domain.’

Popular real-life examples would be news.google.com, mail.yahoo.com and en.wikipedia.org. In which news, mail and en are subdomains, respectively.

If you curious about what difference between add-on, parked domain and sub domain, you may refer this article.

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A 500 internal server error indicates an issue directly with your server. Please contact your hosting provider for assistance.

However, A blanket error message for any internal errors that prevented the origin to fulfill. At origin the request wasn’t catch.

Besides that ,In the very rare event that an exception throw with Cloudflare’s edge or an internal DNS timeout occurred. Cloudflare will return a 500 with the page stating “cloudflare”.

If you don’t see this, the issue is occurring at the origin server and you’ll want to work with your hosting provider on the issue.

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A 503 Service Unavailable message with no cloudflare in the message means you need to contact. Your hosting provider for assistance (it generally means your host is rate limiting requests to your site).

On the other hand, a 503 Service Temporarily Unavailable error message with “cloudflare” in it. It means you are hitting a connection limit in a Cloudflare datacenter. Please contact Cloudflare support with the following information:

• Your domain
• The output of example.com/cdn-cgi/trace from your browser (replace example.com with your actual site).
• If you are find that a traffic surge or attack against your site, please let us know if you are see this in your logs.

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The 502 or 504 gateway error are quite similar. They are caused by a problem connecting to an upstream server – meaning. Your server is trying to initiate a process and this fails to work as expected or times out.

In most cases of 502 / 504 errors, back-end servers are not communicating correctly. There are three reasons this can occur:

1. Origin Server is not configured to handle the requested domain name at the targeted IP address. Maybe caused when changing DNS records; keep in mind DNS TTL determines how long a record is valid in DNS cache.
2. The server at the origin is overloaded or unreachable at the time the request was made. The could be due to the server crashing, traffic spikes, or lack of connectivity to the server.
3. An application or service used at your origin with is either timing out or being blocked.

Generally, a HTTP 502 or 504 errors occurs because your origin server (e.g. your web host) is returning this code to us, and Cloudflare returns this code in turn to your visitors.

When this happens you will see an error with the Cloudflare branding:

In this case, and you should contact your hosting provider for further troubleshooting or review your own logs if you manage the server yourself.

Note that 502s and 504s can be returned by any HTTP-aware device. If you have any load balancers or local proxies in place and do not see errors in the logs of the server that handles that page, check other infrastructure between your origin and Cloudflare.

You should be able to verify that by generating a HAR file – How do I generate a HAR file?

In that case, the error page will look specifically like this:

Note that the name “cloudflare” appears at the bottom of the error message. If you do not see this, then this error is *not* coming from Cloudflare, and instead is coming from your origin server.

If you do see “cloudflare” in the error page, please run a traceroute from your machine to your domain, and point your browser to “http://example.com/cdn-cgi/trace” (replace example.com with your actual site). Then open a support ticket and copy-paste both the traceroute result and the information shown in your browser.

As mentioned previously, most of the time these error codes are actually coming from your origin web server. It might look like the screenshot below, but depending on the web server you run and the amount of customisation you have done.Then it may look completely different as well.

For additional step-by-step guidance or clarification, you can refer to our comprehensive guide for more help.

The post What should I do after seeing a 502 or 504 gateway error on my site? appeared first on ServerGigabit Network.

Discontinue of TM E-Mail services

Telekom Malaysia Berhad (TM) email accounts has been deactivated since 1 December 2013.

All TM E-mail related services (namely streamyx.com, tm.net.my, hsbb.com.my, bluehyppo.com and unifi.my) no longer valid so user will receive bounce back error message when send email to above email accounts.

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Default TXT record for Google Apps Mail

When ever the email service has been pointed to the Google Apps Mail, you will not be able to use the default  SPF record as

 “v=spf1 include:spf.mschosting.com -all” 

In such, the default TXT record for Google Apps Mail need to setup as:

“v=spf1 include:_spf.google.com ~all”

Please refer to the following article to know more.
Knowledge Base: Setting Up Google Apps Mail through cPanel

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Email Forwarding Policy

Email Forwarding Policy used to protect shared environment email server from email blocking, greylisting, blacklisting from known email services provider.

Forwarding generally refer to operation of re-sending an email message. Delivered to your mailbox to another email address that you set from your webmail. On both of our Windows and Linux Shared environment/Reseller hosting services.

Also, you ARE allowed to forward the email manually reside using email forwarding from your webmail to the following Email Service Provider.

Automatic Email forwarding to the following Service Providers will no longer be permitted for domains that reside on Mondoze Hosting.

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