1) Before proceeding with the restoration, the hosting account need to be scheduled for backup from Backup Manager.

2) Once the backup is completed, select  “All objects (entire system)” and click on Restore button

3) After that ,Restoration under progress

4) However , After the restoration process has been completed , you may need to hit on the refresh button to connect back the WordPress.

5) After refresh, the restoration process has been completed and the site is connected back.

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1. Login into WordPress control panel via our client area portal

2. Select Mail->Create Mail Address

3, Insert the necessary information as below:

4. Select Ok and email account will be created.

Please take note that there’s a limitation of email sending of 100 messages per hours part of our mail sending policy as to maintain our mail server from being blacklisted due to any surge of outbound mails.

Please refer to the following article to know more.
Knowledge Base: WordPress administrator password reset

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1. Login into WordPress control panel via our client area portal.

2. Select Mail-> and click on the intended mailbox to setup the email alias

3. Click on the Email Aliases tab:

4. Fill in the email alias that you wish to setup. You can setup multiple email alias for the same mailbox. Example would be sales1, sales2, sales3…etc . When any emails are send to this inbox, it will be deliver to the demouser@ inbox.

5. Select OK upon complete.

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1. Login into WordPress control panel via our client area portal.

2. Click on Mail > Click on the mailbox you wish to update the disk space or password.

3.  Under General tab:

4. Fill in a new password or you can click the “Generate” button to have the control panel to generate a random password for you.

5. To update the mailbox size, switch the “Default size” to “Another size” and fill in the size of the mailbox you wish to apply.

6. Select OK upon complete

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